COVID-19 Policies and Procedures
We know many of you are still dreaming of travelling to Tanzania and are eager to begin planning. We’re just as excited to welcome you to our home as ever. As with any travel, the anticipation and preparation are part of the fun, we recognize that the Coronavirus presents new concerns about traveling and we are here to support you every step of the way. In today’s uncertainness, the safety of our guests and staff is always our number one priority and we are committed to providing safe and fulfilling safaris experience. We understand that Covid-19 is a concern for everyone, so Africa Nature Photography is adhering to the Covid-19 safety policies and we are taking all precautions to reduce the risk of infection.
Our policies and Procedures
- In essence, what you need to know when travelling to Tanzania is that an enhanced screening policy is in place for all incoming tourists. while no mandatory quarantine period is currently in place, procedures such as temperature and health checks are now mandatory, social distancing is in effect and everyone is required to wear masks in designated places.
- All of our staff and guides have been carefully trained about the policies and procedures and on how the virus is transmitted and the adjustments required for personal interactions.
- All Safari vehicles are sanitized with recommended solutions between each transfer.
- Surfaces and objects such as car door handles, seats, binoculars or guide books used by guests during and after the tour are sanitized with a recommended disinfectant
- We are asking all of our guests to travel with masks. We will also distribute two hand-made masks per guest to supplement your supply.
- Each safari vehicle will have electronic thermometer to measure temperatures daily while on safari.
- Your safari guide will disinfect door handles and windows on a daily basis and there will be enough water supplies for washing your hands regularly and thoroughly.
- All the Lodges and Camps that we work with have used the lockdown period to properly prepare their accommodation, and all their staff have been carefully trained on the policies and procedures.
- We work closely with accommodation service providers and other operators of tourism facilities to ensure that safety procedures and protocols are observed
- No deposit required for new guests planning future travel.
- Should you decide you are not comfortable to travel, we are allowing unprecedented flexibility: You have until 35 days before departure to postpone the trip to a future date.
Tanzania’s Covid-19 tourism safety guidelines
With coronavirus travel restrictions easing, Tanzania has opened its borders and is fully prepared to welcome tourists again. The government has put in place some policies to reduce the risk of Covid-19. These measures seek to ensure that tourists who enter the country do not bring the virus into the country and do not contract coronavirus while in Tanzania. The policies are designed to ensure that Tanzanian service providers remain safe, whilst not negatively impacting on your holiday experience.
For more information read the detailed government document about health and safety and (Standard Operation Procedures) for tourists and tourism providers.
Standard Operating Procedures for Ground Crossing Tourists
- Tourists will be checked their temperature at Point of Entry (PoE) before they are allowed to enter the country and other tourist destinations in the country
- Tourists should adhere to COVID-19 preventive and control measures as advised by MoHCDGEC including; maintaining a distance of at least one (1) meter from one person to another whilst interacting with each other.
- Hand washing with running water and soap or use hand sanitizer.
- Wearing mask as appropriate.
- All travelers are supposed to provide trustworthy information for their destination including phone numbers and hotel for ease follow up.
Standard Operating Procedures for Accommodation Facilities
- Screening for guests/staff for temperature at hotel facilities should be done at entry.
- All accommodation facilities should frequently clean and disinfect surfaces in the workplace, such as workstations, countertops, light switches and doorknobs.
- Dinning and breakfast facilities should limit the number of guests to adhere to the safety physical distance required.
- All accommodation facilities should avoid buffet style meal services instead opt for plate service or English service;
- While serving guests social distancing as recommended by the MoHCDGEC should be observed;
- Items which guests handle regularly must be sanitized regularly.
- In all places possible, clean with a set of disposable cleaning equipment.
Standard Operating Procedures for Tour Operators
- All effort must be made by all tourism operators who are required to interface with guests, to protect themselves by using sanitizers, gloves and face masks or any other item(s) required for personal safety.
- All tourism operators should maintain a safe physical distance with guests whom they interact with.
- All vehicles should be sanitized with recommended solutions between each transfer. Surfaces and objects such as car door handles, seats, binoculars or guide books used by guests during and after the tour are sanitized with a recommended disinfectant;
- Immediately contact designated authorities of any suspicious cases
Standard Operating Procedures for Protected Areas
National Parks, Game Reserves, Ngorongoro Conservation Area, Forest Reserves and Museum)
- Screening for guests/staff for temperature in the protected areas should be done at entry.
- COVID-19 Rapid Response Team and ambulance at different hot spots in the protected areas should be established.
- Selected Health Centers in the protected areas should be enhanced to provide emergency services for COVID-19 cases
- All high touch surfaces should be decontaminated with recommended disinfectant.
- Bathrooms, toilet bowls and basins must be cleaned regularly with approved disinfectant solutions and regularly sanitized. Where applicable paper towels/disposable towels and sanitary bins for safe disposal shall be made available for guests and staff
- All staff should use recommended protective gears when attending guests and servicing guest areas
- Hand washing and sanitizing facilities such as soap, sanitizers, and running water should be made available and accessible to both guests and staff
- All employees should be trained on COVID-19 preventive and control measures as directed by MoHCDGEC including: Maintain a distance of at least one (1) meter from one person to another whilst interacting with each other, Hand washing with running water and soap or use hand sanitizer, Wear mask as appropriate.
- Where applicable in public campsites, all tourists and camp crew should pitch their tents at a reasonable distance of not less than three meters apart.
- Ensure that all cultural practices are performed while observing preventive measures such as avoiding shaking hands, hugging and touching of objects.
- Ensure preventive measures are taken during exchange of artifacts and visiting designated cultural tourism enterprises.
- Work closely with accommodation service providers and other operators of tourism facilities to ensure that safety procedures and protocols are observed as guided by MoHCDGEC.
- Each camping site should not exceed the number of visitors and crews recommended.
- Dining facilities provided in the camps should limit the number of guests to adhere to the safety distance recommended.
- Ensure that visitor registration system for signing in and out observes social distancing;
- Ensure that Information, Education and Communication (IEC) materials about COVID-19 preventive measures are placed in the visible part of the entry point.
- Ensure mountain climbing equipment are disinfected before climbing and all crew handling mountain climbing equipment perform hand washing with running water and soap or hand sanitizers.
- Weighing scales used for mountain climbing activities, should be disinfected with recommended disinfectants.
Standard Operating Procedures for Mountain Climbing Operators
- All operators should ensure mountain climbing equipment are sanitized or disinfected before climbing.
- All operators should ensure that, crew handling mountain climbing equipment perform hand washing with running water and soap or hand sanitizers before climbing
- All mountain crew should be trained and exercise COVID-19 preventive and control measures as directed by MoHCDGEC
- All food packing facilities and equipment should be cleaned and disinfected with approved disinfectants to avoid COVID-19 contamination.
- All fresh food should be cleaned and packed under hygienic conditions.
- All mountain crew should maintain at least1 meter physical distance with guests whom they interact with
- All mountain crew should be screened for temperature and where it exceeds normal body temperature (37.5 0C) should get medical advice prior to entering the park.
- Weighing scales should be frequently disinfected with approved disinfectant to prevent contaminations.
- All mountain crew should ensure bathrooms; toilet bowls and basins are cleaned regularly with approved disinfectant solutions.
- Where applicable paper towels and sanitary bins for safe disposal shall be made available for guests and staff.